Arrival in Sydney: free airport pick-up service
If you are staying in Study Abroad off-campus housing or in UNSW on-campus housing, you will be able to request to be picked up at the airport. You will be collected in the Arrivals Hall by a UNSW Study Abroad representative who will take you and your luggage to your accommodation. The airport pick-up request form is included in the pre-departure package that you received after you accepted your offer.

Sydney International Airport
If you have requested an airport pick-up, a Study Abroad representative will meet you at the meeting point in the International Airport Arrival Hall.

After you clear Customs and collect your luggage at the airport, you will exit to the Arrivals Hall via gates A - D. If you exit via Gates A or B, you will need to turn left to find the meeting point. If you exit via Gates C or D, you will need to turn right to find the meeting point. Look for the UNSW sign held up by the representatives.

Finalise Your Enrolment and Paperwork
When you arrive in Sydney, you will need to visit the Study Abroad Office at Level 16, Mathews Building to confirm your enrolment and complete your paperwork.

Mathews Building is located on upper campus, at coordinates F23 on the campus map, which can be downloaded on the left.

UNSW Study Abroad Office hours The Study Abroad Office is located at Level 16, Mathews Building on upper campus. Office hours are:

Monday - Thursday: 8:30am - 5:30pm
Friday: 8:30am - 1:00pm, then 2:00pm - 5:00pm

UNSW Student ID Card
You will need to visit the Study Abroad Office to collect your Student ID details before you can pick up your card. Remember to bring your passport with you on the day that you finalise your enrolment and collect your card. Your ID card is also your UNSW library card, and will provide access to computer labs and the University-wide wireless Internet access.

Payments
The balance of any tuition or housing fees need to be paid at the Study Abroad Office. UNSW Study Abroad accepts Visa and Mastercard, Australian cheques and wire transfers. Please contact the Study Abroad office for details of UNSW Study Abroad's bank account for wiring payments. Please remember to include your full name with the wire for identification.

Housing Licence Agreements
Students staying in UNSW Study Abroad's off-campus housing will need to read and sign the housing licence agreement.

Medical Insurance Card
You will need to collect your medical insurance card from the Study Abroad student lounge, next to the office on Level 16, Mathews Building. Students travelling on Norwegian or Swedish passports will not have medical insurance cards to collect.

Verify Enrolment and Timetable
You will be able to view the classes you are enrolled in, and your timetable. If you wish to make changes to your enrolment, you will be able to do so in the first week of semester.

Update local contact information
All Study Abroad students, regardless of whether you are staying in on-campus, off-campus or your own accommodation, will need to update your details with your local contact information. This needs to be done both with the Study Abroad Office and on the UNSW's online portal MyUNSW to comply with your student visa conditions.

Mobile (cell) phone
If you have pre-ordered a mobile telephone, it will be available for collection from the Study Abroad Office in the week before semester commences.

Arc membership
If you have signed up for membership of Arc, the UNSW Student Union, there will be an Arc pack waiting for you when you complete your enrolment. The Arc pack is a backpack containing a UNSW diary, and a range of benefits including the Arc Voucher Booklet, which gives you discounts at venues throughout campus and its surrounds, including the Roundhouse, McDonald's, Subway and Eckersley's.

The goodies bag contains discounts at shops, services and restaurants across Sydney - including Jeans West clothing store, Civic Video and Govinda's movie theatre.